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Hi {firstname} {lastname},
 

Order {order_name} - Payment processing error

There is a problem with your payment for {shop_name} order with the reference {order_name}. Please contact us at your earliest convenience.
 
You can review your order and download your invoice from the "Order history" section of your customer account by clicking "My account" on our website.
If you have a guest account, you can follow your order via the "Guest Tracking" section on our website.