Gecko [ bankpromax.com ]

Name	Size	Permission
images	[ DIR ]	drwxr-xr-x
languages	[ DIR ]	drwxr-xr-x
php53	[ DIR ]	drwxr-xr-x
php56	[ DIR ]	drwxr-xr-x
php71	[ DIR ]	drwxr-xr-x
php81	[ DIR ]	drwxr-xr-x
php82	[ DIR ]	drwxr-xr-x
changelog.txt	4.65 KB	-rw-r--r--
clone.php	4.48 KB	-rw-r--r--
edit.php	4.7 KB	-rw-r--r--
edit.xml	433 B	-rw-r--r--
extend.php	9.5 KB	-rw-r--r--
fileindex.php	553 B	-rw-r--r--
hesk.sql	45.65 KB	-rw-r--r--
hesk.zip	3.88 MB	-rw-r--r--
hesk_settings.inc.php	9.16 KB	-rw-r--r--
import.php	2.99 KB	-rw-r--r--
info.xml	2.12 KB	-rw-r--r--
install.js	921 B	-rw-r--r--
install.php	9.76 KB	-rw-r--r--
install.xml	2.25 KB	-rw-r--r--
md5	2.82 KB	-rw-r--r--
notes.txt	1.14 KB	-rw-r--r--
update_pass.php	541 B	-rw-r--r--
upgrade.php	5.45 KB	-rw-r--r--
upgrade.xml	406 B	-rw-r--r--

Code Editor : changelog.txt

Changes in 3.6.2 - 13th July 2025
- fix: datepicker in admin panel not working correctly on mobile devices
- fix: permission combinations trigger a wrong ticket count in the ticket list
- fix: ignore emails from email addresses registered in Hesk settings to prevent loops
- fix: the "Submit as" button is not working when "Time worked" is turned off
- fix: script execution time limit calculation ignored by a fixed value
- fix: hide the "Add a reply" link for staff with no reply permission
- fix: cannot lock tickets with "Can resolve tickets" but without "Edit ticket replies" permission
- fix: linked anonymized tickets now displayed, remove links when anonymizing
- fix: don't redirect staff to the submitted ticket it if no permission to view it
- fix: wrong ticket count for users with limited permissions on manage status and priority pages
- minor UI changes

Changes in 3.6.1 - 21st June 2025
- fix: cannot translate "Unlink" button text
- fix: hard-coded database table prefix in Manage customers
- fix: SQL error when adding a note to a ticket assigned to someone else with no collaborators
- fix: remove collaborators from tickets when their category access is revoked
- fix: linking tickets not working with some custom date formats
- fix: cannot create multiple customers with no email in admin panel
- minor UI changes

Changes in 3.6.0 - 11th June 2025
- [CLOUD ONLY] Recurring tickets: automatically create predefined tickets
- multiple staff on a ticket; tickets can now have one owner and multiple collaborators
- linked tickets; you can link several tickets together to easier track tickets related to the same issue
- create custom ticket priorities, manage built-in priorities
- file attachments can be added directly to emails instead of linked to
- you can now select the desired IMAP mailbox when fetching emails using IMAP
- auto-install additional language packs if the server permissions allow it
- improved ADA Compliance, thanks to Sam Shelby of AlumniOnline Web Services LLC (www)
- allow MFA Authenticator App registration with cURL disabled (manual code entry)
- MFA can now be forced for help desk staff and/or customers
- remind users that XML is required for Rich text (HTML) ticket replies
- staff that cannot manage categories can now at least view them
- choose what to do with tickets when deleting a customer
- simplified favicon to a single favicon.ico file
- fix: disable ticket submission when files are being uploaded
- fix: bulk delete customer registrations not working correctly
- fix: detect Nginx HTTP_X_FORWARDED_PROTO https
- fix: missing include in public-side fatal error messages
- fix: spaces in custom drop-down values prevent correct value select
- fix: customer email address matching should be case-insensitive when piping
- fix: public KB articles and categories within a private parent category should be private
- fix: cached SQL queries could cause different results order between pages
- fix: u_name and u_email not cleared when anonymizing tickets
- fix: Javascript error when "Time worked" is disabled
- updated TinyMCE to 7.9.1

Changes in 3.5.3 - 8th March 2025
- fix: improper customer handling when emails are not required
- fix: time worked not updated when submitting notes in a special case
- fix: passing null instead of a string to some functions is depreciated
- updated TinyMCE to 7.7.1 for better mobile performance

Changes in 3.5.2 - 12th January 2025
- you can now copy the customer email and IP address when viewing details from admin ticket
- when submitting a ticket from admin panel, the category assign settings are now used to select default owner
- added ticket subject tag for use in canned responses
- provide a way for customers to change their preferred default language
- fix: query searches by customer in replies can take a long time
- fix: SQL error when retrieving existing ticket IDs in MySQL strict mode
- fix: the "View all customers (but not manage them)" permission not showing customers
- fix: suppress admin panel submit a ticket PHP notices when Debug mode is activated
- fix: very long email IDs can be truncated when inserted into the database
- fix: allow additional characters in MySQL password
- fix: customer emails sent in default, not selected language
- fix: customer auto-login not working correctly in a specific case
- fix: preserve selected language when closing the email template edit modal
- fix: customer not always logged out automatically after password change

Changes in 3.5.1 - 15th November 2024
- fix: cannot delete customers from the database when customer accounts are disabled
- fix: link to the wrong download_attachment.php file in customer emails
- fix: "Submit as" button not working with Ticket Formatting set to Rich Text

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Code Editor : changelog.txt